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Encouraging amicable dispute resolution and mediation may require knowledge of these processes on the part of the litigant and on the part of dispute resolution professionals.
The enactment of laws relating to mediation is therefore only the first step in the development and promotion of an amicable culture.
The democratization of the mediation process therefore requires an informative guide whose purpose is to :
- Provide basic information about the mediation process, including its purpose, how it works and what to expect
- Set expectations for what the outcome of the mediation may be. This can help parties understand what is realistically achievable through the process and what they can hope to gain from it.
- Provide guidelines for the parties involved in the mediation. This can help ensure that the parties are able to effectively communicate and negotiate with one another.
- Encourage parties to prepare for the mediation process by providing information about what they need to know, and what they need to do to get the most out of the process.
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